Data Deletion Instructions

If you connected a Facebook Page to LeadFlow

Remove LeadFlow’s access on Facebook

1. On Facebook, open Settings & privacy → Settings.
2. Go to Business integrations (or Apps and websites).
3. Find LeadFlow and click Remove.

LeadFlow then stops receiving data from your Pages, and the stored access tokens no longer work.

Disconnect a Page inside LeadFlow

In LeadFlow go to Settings → Integrations and click Disconnect on the Page. We unsubscribe the Page and delete its stored access token.

If you are a LeadFlow customer (business account)

1. Sign in and open Settings → Data & privacy.
2. Optionally export your data first (a ZIP file of your leads and settings).
3. Choose Delete workspace and confirm with the code sent to your phone.

You have 7 days to undo. After that, your workspace, leads, forms, team members, templates and Facebook connections are permanently deleted. Billing records may be kept where the law requires it. To delete only some leads, open them in Leads and delete them.

If you submitted a form or lead ad to a business

Your details belong to the business you contacted, which uses LeadFlow to manage them. You can:

• Ask that business directly to delete your details, or
• Email us at privacy@optilith.com with the subject “Data deletion request”, the business name and the phone number you used. We will pass the request to the business and make sure your details are deleted, and confirm by email within 30 days.

Questions

See our Privacy Policy or email privacy@optilith.com.